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Direct to the owner.
Not to a queue.
We're a small team by design. Every message routes to the founder or a lead in the business — no case numbers, no ticket queues, no gatekeepers.
We're a small team by design. Every message routes to the founder or a lead in the business — no case numbers, no ticket queues, no gatekeepers.
Three main paths in — dealer applications, quote requests, or general questions. Each goes to the right person on our end.
Interested in representing Meridian in your market? Applications route to the founder for personal review within 48 hours.
Send us plans, an architect's schedule, or a rough opening list. Line-by-line quote back within 48-72 hours with tier options.
Custom sizes, unusual geometry, spec-sheet questions, CAD downloads, and pre-project consultation. Technical team direct.
Existing orders, service tickets, warranty claims, spare-parts reorder, and local glass replacement. Ticketed, SLA-tracked, no case-number black holes.
If you're not sure which lane fits, use this form. It routes to the founder's inbox for triage and a personal reply.
Include as much context as possible — project location, timeline, product interest, and how you came to us.
Three partner-warehouse locations covering the Southwest and Texas markets. Dealers pick up on their schedule — your truck, your driver, your last mile.
Every message that comes into this business gets a reply from a person — usually the same person who signs the purchase orders. That's not a scalability problem. That's the point.— Richard Gross, Founder